A direct-to-consumer sportswear brand partnered with Pixel Spade to elevate its eCommerce performance, improve retention, and strengthen its digital brand identity. Although the company had a strong product offering, it faced high cart abandonment rates, inconsistent ad performance, and limited differentiation within a crowded fitness apparel market.
Pixel Spade began by rebuilding the client’s Shopify store on a modular Liquid architecture optimised for performance and conversion. We introduced predictive search, asynchronous image rendering, and advanced schema markup for product, review, and availability data. Core Web Vitals improved across all key metrics, with mobile LCP reduced by 39% and CLS by 42%. A custom analytics setup was deployed using GA4 and Meta CAPI, enabling server-side event tracking for more accurate attribution.
Our paid media team launched a full-funnel campaign structure on TikTok and Meta, combining audience segmentation with dynamic product feeds and Advantage+ placement testing. Over 200 creative variations were trialled — including influencer collaborations, athlete storytelling, and studio-quality motion clips — all tracked for engagement, thumb-stop ratio, and view-through conversions.
To maximise customer lifetime value, Pixel Spade’s retention team implemented Klaviyo automation with segmentation based on purchase recency, order value, and engagement metrics. Post-purchase flows featured dynamic content blocks and referral incentives, while abandoned cart recovery was optimised through A/B-tested messaging sequences.
Meanwhile, our video and design teams produced cinematic short-form videos to strengthen brand recall across paid and organic platforms. Each video was embedded with video schema and distributed through YouTube Shorts and TikTok Spark Ads, achieving high watch completion rates.
Within 90 days, the brand recorded a 210% increase in monthly transactions, a 71% ROAS improvement on TikTok Ads, and a 41% boost in repeat purchases. Brand recall metrics rose 55%, and the company achieved its strongest quarter on record. Through data-led creative testing, technical precision, and lifecycle automation, Pixel Spade transformed the client’s performance marketing into a sustainable, long-term growth engine.